Privacy Policy

1) Introduction

(a) This Privacy Policy explains how we handle information in connection with the Disconnect app and related services (the Service). (b) The Service is designed to work primarily on-device; Screen Time data and your block settings are processed locally to power features like app-blocking, schedules, and usage insights. (c) We aim to collect the minimum necessary information and avoid transmitting personal data off your device unless strictly needed to provide purchases or entitlements via Apple and RevenueCat. (d) By using the Service, you acknowledge this Policy. If you do not agree, please do not use the Service. (e) The data controller is Disconnect. You can contact us at support@getdisconnect.com.

2) Data we process & purposes

We aim to collect the minimum necessary data.

3) Legal bases (EEA/UK)

(a) Contract (Art. 6(1)(b) GDPR): On-device Screen Time processing and settings necessary to provide the requested features. (b) Consent (Art. 6(1)(a)): Notifications, and analytics cookies on our website (see section 12). (c) Legitimate interests (Art. 6(1)(f)): Security and diagnostics with minimal privacy impact, and measuring the effectiveness of our ads (section 2.4).

4) Children

(a) The Service is not directed to children under the age of digital consent applicable in their country. (b) We do not knowingly collect personal data from such children. (c) Parents or guardians who believe a child has used the Service and provided personal data should contact us; we will delete such data and may restrict access.

5) Sharing and processors

(a) We do not sell your data. (b) We share only as necessary to operate the Service: (i) Apple for App Store billing and Screen Time frameworks; (ii) RevenueCat for subscription status and receipt validation; (iii) TikTok and Meta for ad measurement (section 2.4). (c) Each acts as our processor where applicable and is bound by confidentiality and data protection terms. (d) We do not share Screen Time details or your block lists with any of these providers. (e) On our website only, and only if you accept analytics cookies, Google receives website usage data through Google Analytics (see section 12).

6) International transfers

(a) Where data is transferred outside your jurisdiction (including from the EEA, UK, or Switzerland), we rely on Standard Contractual Clauses or equivalent lawful safeguards. (b) We assess partners’ data protection practices.

7) Data retention

(a) On-device data (usage, schedules, settings) remains on your device until you delete it or uninstall the app. (b) Subscription status is retained as long as needed to provide entitlements and comply with legal or accounting obligations. (c) Website analytics data is kept by Google Analytics for up to 14 months; the cookie lifetimes are listed in section 12.

8) Security

(a) We use technical and organizational measures appropriate to the risk, including iOS secure storage and least-privilege access. (b) No system is 100% secure; please keep your device protected with a passcode or biometric authentication and do not share it.

9) Your rights (EEA/UK/CH and similar jurisdictions)

(a) Subject to law, you may have rights to access, rectify, erase, restrict, object, and data portability. (b) Where we rely on consent, you can withdraw it at any time (for example, disable notifications). (c) You also have the right to complain to your local data protection authority. (d) To exercise rights, contact support@getdisconnect.com. We may need to verify your identity. (e) We do not operate user accounts; most data resides only on your device and we may not have data to identify you.

10) U.S. State Privacy Disclosures

(a) Scope. This section supplements this Policy for residents of U.S. states with privacy laws (including California, Virginia, Colorado, Connecticut, and Utah). It applies only to the extent those laws cover us (for example, if statutory thresholds are met). (b) No sale; ad measurement. We do not sell personal information. We send limited app events and device information to TikTok and Meta to measure and improve our own ad campaigns (section 2.4). Under some U.S. state laws this may count as "sharing" or "targeted advertising". Where these laws apply to us, you can opt out by emailing us (see (h)).

(c) Categories of personal information. We process limited categories: (i) identifiers such as device or app identifiers and purchase receipt identifiers from Apple or RevenueCat; (ii) commercial information such as subscription product and renewal status; (iii) internet or other electronic network activity, namely app install, open and purchase events with technical device information, shared with TikTok and Meta. We do not collect precise geolocation, sensitive personal information, or advertising identifiers, and we do not transmit your on-device Screen Time details to our servers.

(d) Sources. (i) You or your device (on-device processing of Screen Time and settings); (ii) Apple App Store (purchases); (iii) RevenueCat (subscription status). (e) Purposes. (i) Provide the Service you request (entitlements, blocks, schedules, notifications); (ii) measure and improve our advertising; (iii) comply with law and prevent fraud or abuse.

(f) Retention. (i) On-device data (usage, schedules, settings) stays on your device until you delete it or uninstall the app; (ii) subscription status is kept as long as needed to provide entitlements and meet accounting or legal duties. (g) Your state rights (if applicable). You may have the right to access, delete, correct, and obtain a copy of personal information, and to opt out of sharing or targeted advertising. You also have the right to non-discrimination for exercising your rights. This Policy serves as notice at collection.

(h) How to submit a request. Email support@getdisconnect.com with: (i) the right you wish to exercise; (ii) what data you believe we hold (note: App Store purchases are managed by Apple); and (iii) a means for us to verify your request. We may deny unverifiable or unsupported requests as allowed by law. (i) Appeals (Virginia or Colorado). If we deny your request, you may appeal by replying to our decision email with "Appeal". We will review and respond within the time required by law and explain our reasons. If you remain unsatisfied, you may contact your state Attorney General. (j) Universal Opt-Out (Colorado). Our website does not sell or share personal information for targeted advertising. If that changes, we will honor Global Privacy Control (GPC) as Colorado’s approved universal opt-out signal. (k) Children. We are not directed to children and do not knowingly collect personal information from children under 13 in the U.S.; if we learn we have done so, we will delete it and may restrict access.

11) Ads and tracking

(a) We don’t show ads in the app. (b) The app uses the TikTok and Meta SDKs only to measure our own ad campaigns, as described in section 2.4. (c) We do not use the device advertising identifier (IDFA) and do not ask for tracking permission. (d) We do not respond to Do Not Track signals.

12) Cookies on our website

Our website (not the app) uses Google Analytics cookies (_ga, _ga_<ID>, up to 2 years) to see how many people visit and which pages they use, so we can improve the site. They are only set if you click "Accept" in the cookie banner. Google may process this data in the U.S. under the EU–U.S. Data Privacy Framework (Google’s privacy policy). Your choice is saved in your browser so we don’t ask again. You can change your cookie settings at any time.

13) Third-party links

(a) The Service may contain links to third-party sites or services. (b) Their privacy practices are governed by their policies, not ours.

14) Changes to this Policy

(a) We may update this Policy to reflect changes to the Service or legal requirements. (b) We will notify you of material changes (for example, in-app notice). (c) Continued use after the effective date constitutes acceptance.

15) Contact

If you have any questions, concerns, or feedback about the Privacy Policy, please contact us by email: support@getdisconnect.com.

We will do our best to respond promptly to your inquiries. Your understanding and adherence to this Policy help us maintain a reliable and trustworthy service. Thank you for reading through, and we hope Disconnect helps you achieve your focus and screen-time goals!